Make a Donation

Thank you for your support. To make a donation please read the instructions below and follow the steps.

Donation Submission Steps

  1. Read our donation terms and conditions below. Once read and accepted you can either:
    • make a one-off Visa/Mastercard payment by clicking the "Make a donation" button at the bottom of this page
    • or if you would like to set up a regular payment please complete and return a Direct Debit Request form by clicking here

Terms & Conditions

All payments and transactions are processed in AUD.

Refund Policy

Donations are generally non-refundable however if you would like information about how your donation is being used, require additional information about a program or if you would like to cancel a monthly payment option please email accounts@compasshousing.org or phone our Reception on 02 4920 2600 who will transfer you to the most appropriate person to answer your query.

Responsible and ethical fundraising

Compass Housing Services from time to time undertake fundraising activities and seek community support through sponsorship and donations to assist us run programs that complement our mission and strategic objectives in providing affordable housing and community inclusion for members of the community that are disadvantaged, homeless or at risk of homeless. We strive for transparency in everything we do and adhere to all legislation including amendments made from time to time concerning community fundraising and appeals. These include but may not be limited to:

  • The Privacy Act 1988
  • Charitable Fundraising Act (and the relevant Charitable and Collections Acts in Queensland, Western Australia, South Australia, the NT and ACT and Victoria)
  • Trade Practices Act
  • Australian Charities and Not-for-profits Commission (Consequential and Transitional) Bill 2012 and subsequent enactment

 The introduction of a national framework administered by the Australian Charities and Not-for-Profits Commission (ACNC) from late 2012 will further enhance the sectors transparency and provide smarter regulation.

Our website also complies with the Payment Card Industry (PCI) Data Security Standard (PCI DSS), which means online donations are secure.

Privacy Policy

Compass Housing Services is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your payments, provide you with our monthly newsletter (if applicable) and to personalise your relationship with us; that's all. Compass Housing Services does not use cookies to track your usage of our website. We do not store persistent cookies on your computer.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.Make a Donation - Make sure you have read and understood our terms and conditions.

Security Policy

When purchasing from Compass Housing Services your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our information support centre systems@compasshousing.org